Marketing :: Design :: Printing :: Fredericton NB
Clients often ask: “Are we putting too much information on our website?” Their concern is not giving too much information to a potential customer, but that their competitors have access to all of their content. I usually tell them not to …
[Read more...] about Everyone knows everything about everybody else.
Being in the sales and marketing business for too long to remember, I have an appreciation for great customer service. Recently, my house needed a new roof. I contacted three companies, none of which I had done business with, to provide a quote. …
I experienced some less than great customer service last week. In this day and age, I don't understand how bad customer service even happens. Perhaps it's a bad Covid-19 hangover, maybe it's navigating the procedures and new normal of getting the …
[Read more...] about What happened to great customer service?
