I was having lunch with a group of business people this week, which included some business owners, account managers and a CSR. One thing that most of us had in common was that our jobs were sales related. The conversation came around to customer …
customers
How Do New Customers Find You?
I wrote about this in 2010, however, I am going to address it again because I can't stress enough how important it is. Every business sector is different in both the products and services they offer and the type of customer they cater to. …
Everyone Knows Everything
Everyone knows everything about everybody else. Clients often ask: "Are we putting too much information on our website?" Their concern is not giving too much information to a potential customer, but that their competitors have access to all of their …