Branding goes well beyond marketing and is not successful without ensuring that all aspects of your business or organization reflect and support your brand. One of your most valuable assets, your people, must be well-trained to articulate and …
staff
Is your front line staff helping or hindering your business?
During the past few weeks I have experienced some really lousy customer service. So bad in fact that I had to make the owners aware of my displeasure. I am not going to name the businesses, but in this day and age, I don't understand how bad customer …
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