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Doug / August 10, 2018

Embrace Your Brand

Branding goes well beyond marketing and is not successful without ensuring that all aspects of your business or organization reflect and support your brand. One of your most valuable assets, your people, must be well-trained to articulate and …

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Doug / October 14, 2016

Is your front line staff helping or hindering your business?

During the past few weeks I have experienced some really lousy customer service. So bad in fact that I had to make the owners aware of my displeasure. I am not going to name the businesses, but in this day and age, I don't understand how bad customer …

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Marketing Tips to Your Inbox

We look forward to providing you with insightful, time and money saving information on a regular basis. These messages are short, but full of useful info (they only take one or two minutes to read) and best of all, they're free.

Recently On the Kiers Blog

Things I’ve Learned – Part 2

August 9, 2022

Because a lot of series finales are two-parters, this one will be as well.  Two weeks ago, I shared nine different things I learned over the years, which was how to treat customers and be …

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Things I’ve Learned (Part 1?)

July 25, 2022

Believe it or not, I have learned a thing or two in the past 45 years. Here are just a few of the things I have learned. Do everything possible to give your customer a positive experience. …

[Read More...] about Things I’ve Learned (Part 1?)

Product Placement. Watch For It.

July 11, 2022

We all know that commercial television is fueled by advertising revenue. The more popular the show, the higher the advertising rates. There is another vehicle for advertising on television shows and …

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Fredericton, NB E3A 3P3
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With over 35 years in business, Kiers is a full-service marketing firm offering strategic marketing and planning, graphic and web design and large-format printing and installation.

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