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Doug / October 14, 2016

Is your front line staff helping or hindering your business?

During the past few weeks I have experienced some really lousy customer service. So bad in fact that I had to make the owners aware of my displeasure. I am not going to name the businesses, but in this day and age, I don't understand how bad customer …

[Read more...] about Is your front line staff helping or hindering your business?

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We look forward to providing you with insightful, time and money saving information on a regular basis. These messages are short, but full of useful info (they only take one or two minutes to read) and best of all, they're free.

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With over 35 years in business, Kiers is a full-service marketing firm offering strategic marketing and planning, graphic and web design and large-format printing and installation.

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